I ( family ) have picked up 3 Maruti Vehicles till date and each time my experience has been different.
Today I took delivery of a K10 from your Anna Nagar, Chennai showroom in the name of my spouse ( Ramya Ravindran ). The sales person who was in touch with us was Mr Vinodh. I have never had this smooth and enjoyable experience buying a car ever.
I am quite a difficult customer to deal with, however Vinodh was patient, stuck to commitments, professional and honest. Infact the colour we selected, there was no stock. There was stock in another dealer's place with a delivery time of 1 week. It is only because of the comfort level Mr Vinod gave us , we took the decision to wait for 1 month and pick the vehicle from Popular.
I am delighted to write this email. I am looking forward to have equally good service back up which I am sure I will.
Rohit N (9566109603)
Head - Operations
Impact Consulting and Business Solutions
AJ- 46, 9th Main Road, Shanti Colony
Anna Nagar, Chennai - 600040
My Sincere opinion about your M/S Popular Vehicles & Services, Mamangalam, Kochi.
Actually my acquaintance with you started by buying your Maruti 800 during 1984, when Shri.Sanjay Gandhi promulgated the launching for a basic first price of Rs.45000/-. There after all my vehicles till this CIAZ ZXI – I am a proud owner of your Maruti Vehicles - 800 to Zen – to Swift Dzire and now Ciaz. Actually this is the 7th Maruti Vehicle purchased from you by me and my family members.
About you I have no words to describe the services rendered by you people to Maruti Customers. Also I am very much pleased by your Service Centre Advisors. I never ever handed over my all vehicles to any other workshop till this moment.
About your staff – since I was a Branch Manager of the Dhanalakshmi Bank Ltd, M/S Popular Vehicles & Services were maintaining your current & Overdraft accounts with us at our Marine Drive
Shanmugam Road branch. Here I must tell a few words about your Kerala Head(Customer Care)Smt. Sheela who is giving me a fantastic,fantabulous,cautious services from the year 1989. Superb service indeed. Also earlier Jerin and now Mr Medrin Fernandes – Assistant Territory Head here gave me superb,timely and earnest service till this moment.
This semi sedan vehicle is Superb,Fantastic,Fantabulous & right choice when compared to any other vehicle in this country. Very very smooth noiseless running,super gear shifts,brake,steering and all the more Grand Look. Superb vehicle in all respects.