Testimonial

Sreejith Kumar G

Dear Team, I am really enthused to inform that the paint work done for my Ray Blue Baleno exceeded my expectations.Your team was able to formulate exact ray blue shade for my bumper.I appreciate my Service Advisor Akhil Babu and Service Head Arun for the support extended. With regards

Sruthy Prakash

Dear Popular Vehicles & Services, On August 31 2018, I became the proud owner of Celerio ZXI manual purchased from KUTTUKARAN, Mamangalam. I would like to thank Popular for this new cute vehicle and everyone especially Abin, Martin and Riyas. Thanks to Abin, found him to be knowledgeable and honest. I feel no pressure and it was a pleasurable experience. He was willing to help us by explaining all about the car. I can't say enough about the way we were treated. Thanks to Martin for his patience and explanation in detail. I will definitely recommend Abin and team. Sincerely,

CK Binnu

I would like to express my sincere thanks and appreciation to Popular Vehicles & Services Ltd, related to my recent purchase of Maruti Suzuki Car- Celerio. I am extremely happy to say that the service and support given to me during the whole process of discussion and deal finalization was fantastic !! incomparable to any other dealer. In fact I have not visited the show room even to see the car before I took it-not even once!! Finalized everything over the phone and net. I just Came to show room and collected the key and car. Everything was perfect - whatever details given to me before was exactly same in real. My thanks goes to Mrs. Sheela and Mr. Medrin. I have to admit that you have got the most wonderful staff. I was dealing with Mrs. Sheela for my previous car - for whatever requirement-she is always there with instant solutions and that made me to go for the second car from Popular itself. Now I know Mr.Medrine, I am double sure that my next car purchase also will be from Popular. It is my pleasure to let you all know that I have seen my friends purchased cars from other dealers - unhappy. I strongly recommend them - go to Popular. Whoever I spoke to-whether it is accessory sales or service or any staff - I found them all very much customer friendly- ever ready with a polite face.. even the car cleaner. God bless you all- God bless Popular. Best Regards, CK.BINNU, Chief Engineer-Consultant Specialist, Ministry Of Health, Kuwait.

Mr Dileep PG

Nirmal James

Hi, I'm Nirmal James, a proud owner of Suzuki Baleno with registration number KL 07 CM 5063. I'd like to take a moment to specifically applaud the superior attitude of your employees, Ms. Rajeshwari J(Secy. to the Director), Mr. Antony(Workshop Manager) and Popular Dealership in general for the outstanding turnaround time in getting my car repaired after the devastating flood that occurred in Kerala. I want you to know how I appreciate your working with me on my repairs after my car was affected by flood. The insurance claim procedures by Maruti Insurance were also highly efficient and hassle free. My car was classified in the A category with hydrostatic lock and Mr. Baiju Vikraman assured me that the repairs will be done quickly. They have gone beyond what I asked for or expected. This has increased my confidence in your Nexa approach, from purchasing the car(Basil from Nexa Showroom, Palarivattom did a great job), its periodic services, customer centric approach and finally, the service center helping me with the procedure for repairs(Mr. Sharafudeen and Mr. Abdullah need a special mention here). I received my car back in mint condition in less than a month's time(23rd August 2018 to 19th September 2018). I have never been more delighted. It's situations like this that go a long way towards retaining customer loyalty. This car is the 3rd Maruti Suzuki car that we have owned, Esteem VXI and Swift VXi being the first two. With the type of customer care I have experienced at Popular Service Center, more than a few strong recommendations to friends and families will be made. Once again, my appreciation to you for outstanding customer support. Thank you for reading!

Subhash Chand

Sir, My self Subhash Chand working at Kochi and owner of Alto 800 bearing reg No. Kl48E 9839. I am happy to tell you about that services provided by popular service centre is very good. Behavior of your staff is so nice and keep continue in touch with customer. Thanks and special thanks to Mr. Nikhil one of your staff who helped me to get my car repair post-accident. Very much satisfied with your popular service centre services. Thanks

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Ms Jayamol

Mr Sasi Kumar

Ms Shylaja

Calicut

Mr Manoj Kurian

Calicut

Danish Majid

Calicut

Mr Nizamudheen

Karassery

Mr Jayesh

Mr Sreenath

Calicut

Ms Sathi P K

Kondotti

Mr. Hassan

Uppala

Sajan Kalathil

It was an unexpected call from popular, intimating me about the SUMMER Camp being conducted at ur workshop premises. I landed my vehicle at ur workshop and it is to mention that proper care & service was provided by ur service team.

I am really happy and thankful to popular maruti for giving me such a wonderful opportunity.

Thanks & Regards

Prasanth Prabhu

Kochi

Dear Popular/ Kuttukaran family,

This is Jomin Jose, recently purchased a WagonR Vxi (O) AMT from Popular
Kottayam showroom.
Since I am employed in Muscat, Oman, I was a bit confused about the car
purchase. When I made an enquiry about the Felicity Kit for WagonR, the
people were not aware of the same. Hence I wrote to Maruti about the
non-availability. Within no time, the sales executive Jijo, and Sales
Manager Manoranjan involved in it and resolved all the issues in a timely
manner.
I have made only whatsapp communication , and even the documents also I was
sending through whatsapp. They have even arranged an express delivery of
original invoice from Kanjirapplly showroom to my bank in Ponkunnam. Only
during the delivery, I had to visit the showroom and within 10-15 minutes I
could drive back home with my new purchase.
I strongly believe that the people like Jijo & Manoranjan are the reason
behind your success. They are the gems amongst your loyal staff. Within the
short time, they have even briefed me the values and culture of Kuttukaran
Group, and I could see that they were really proud of being a ‘Popular’
family. This was the smoothest ever purchase I have made in my life, and the
credit goes to one and all of Popular Kottayam.

Jomin Jose
+919946178822
Whatsapp: +96897004350

Jomin Jose

Kottayam

I ( family ) have picked up 3 Maruti Vehicles till date and each time my experience has been different.
Today I took delivery of a K10 from your Anna Nagar, Chennai showroom in the name of my spouse ( Ramya Ravindran ). The sales person who was in touch with us was Mr Vinodh. I have never had this smooth and enjoyable experience buying a car ever.
I am quite a difficult customer to deal with, however Vinodh was patient, stuck to commitments, professional and honest. Infact the colour we selected, there was no stock. There was stock in another dealer’s place with a delivery time of 1 week. It is only because of the comfort level Mr Vinod gave us , we took the decision to wait for 1 month and pick the vehicle from Popular.
I am delighted to write this email. I am looking forward to have equally good service back up which I am sure I will.

Regards,
Rohit N (9566109603)
Head – Operations
Impact Consulting and Business Solutions
AJ- 46, 9th Main Road, Shanti Colony
Anna Nagar, Chennai – 600040

Rohit N

Chennai

It is with great joy, myself recommending my friends, just to TEST DRIVE, the new MARUTHI SUZUKI semisedan “CIAZ”, and I am dam sure that U all will LOVE it. In my case, myself purchased this brand new CIAZ, during November 2014, ofcourse from M/S.POPULAR VEHICLES AND SERVICES LIMITED, Mamangalam,Kochi, Kerala State,India. TO RING THE TRUTH, it is MARVELLOUS IN ALL RESPECTS. This is the 9th MARUTHI vehicle , purchased by me and my family members from M/S.POPULAR, Mamangalam. To narrate my story, starting from Maruthi 800{ brand new vehicle purchased the same Popular,Mamangalam,during the year of it”s inception to the CAR MARKET by POPULAR], then ZEN, SWIFT DZIRE, and this CIAZ zxi. All these vehicles purchased were BRAND NEW and ofcourse from M/S.POPULAR,Mamangalam. Regarding this CIAZ,in my opine, it is SPLENDID,with superb features, beating all other company”s semisedan vehicles,including Honda City and Hundai Verna. The look, the shape, splendid upholstrised interiors, enough leg space in the front and rear,electronically tested feathertouch STEERING, Super Sterio system,strong sudden cooling air conditioner,back two side lights for reading,backside a/c ventilator, smooth gearshift mechanism, splendid four alloy wheels, About driving:- very smooth, noiceless,smooth acceleration and super pickup,no lagging or vibrations and flowless super comfort while driving. The CIAZ has shown and proved that MY DECISION to buy this semisedan Maruthi four wheeler is DEFENITELY WISE. Here it will not be fair on my part to conclude without saying a few words about M/S.Popular. The superlative customer service rendered by one and all in your organisation is HIGHLY COMMENDABLE. To finger point a few:- Smty.Sheela, the Kerala head was always with me to help me, advice me, and cared me as my SISTER. Hats off to U madom SHEELA. Mr.Medrin Fernadez,Asst.Territory head, Smty.Anupama of Accessories, Mr.Sabu,Manager, Mr.Shino Lal,Manager,Service station,Mr.Ratheesh, Service station, Mr.Delvin,service station,Mr.Rajesh,Mr.Jeffry,Mr.Shajan Varghese{previous employees of Your Service station,all are and were giving me fantastic servises. I am really indebted to all these staff of your esteemed organisation. The habit of all your staff in the front office and back office ” to receive a customer with a SMILE” is really an ASSET TO YOUR ESTEEMED ORGANISATION.

Ramachandran Srambiyil

Thrissur

I am now trying to thank you for the wonderful experience with the Popular Services. First of all let me introduce myself in a few words to you. My wife Aleyamma and myself is living in Germany for the last 35 years. In the year 2010 when we spent twice our holidays in Kerala we spent more than one lakh rupees as taxi charges. Then we decided to buy a car. We have opted for a Cheverlot car was perhaps our long stay in a foreign country. Another reason was the advice of our taxi owner who takes care of us when we are here. The Cheverlot car was good. But when we came to Kerala this year the condition of the roads in Kerala was very bad. Then we decided to buy a car which gives us more comfort. We have seen many cars from different companies, like Vokswagen, Ford and Renaut. But our driver advised us to visit Popular showroom. He has some friends working in your company. The reception was fantastic and qualified . There we met Mr.Tijo. We were so attracted by the way he has introduced the Maruti Products to us.

Still we were not sure whether we would decide for a Maruti car. The reason why we have deiced for a Maruti DZire was only because of Mr.Tijo and his brilliant way to attract us to a Maruti car. He telephoned us many times and visited us twice.

In Germany I am driving my third Mercedes car all bought new. If I compare the experience with the Mercedes shop in Germany I can definitly say that Mr.Tijo and others whom I met in your company are all well qualified for their jobs. I am very sure Popular is keen to give very good trainingfor the employees in all departments. As an employee of The Sheraton Corporation for the past 30 years I know the necessity of customer relationship and customer satisfaction which needs constant updates and intensive training programs.

With this fantastic experience with Popular I am very happy to recommend your company to anybody.

Jacob Vaduthalakunnel

Jacob Vaduthalakunnel

Kottayam

That was an good initiative and the most powerful thinking to make their own employees a brand ambassdors to promote on !! Good Signs on positive results with this promotional activity. Keep doing it 🙂 Also i would like to suggest that you can make this promotional along with your employee families so that makes a positive approach on Brand TRUST 🙂

Rangaraj Vignesh

Rangaraj Vignesh

Chennai

My Sincere opinion about your M/S Popular Vehicles & Services, Mamangalam, Kochi.

Actually my acquaintance with you started by buying your Maruti 800 during 1984, when Shri.Sanjay Gandhi promulgated the launching for a basic first price of Rs.45000/-. There after all my vehicles till this CIAZ ZXI – I am a proud owner of your Maruti Vehicles – 800 to Zen – to Swift Dzire and now Ciaz. Actually this is the 7th Maruti Vehicle purchased from you by me and my family members.

About you I have no words to describe the services rendered by you people to Maruti Customers. Also I am very much pleased by your Service Centre Advisors. I never ever handed over my all vehicles to any other workshop till this moment.

About your staff – since I was a Branch Manager of the Dhanalakshmi Bank Ltd, M/S Popular Vehicles & Services were maintaining your current & Overdraft accounts with us at our Marine Drive

Shanmugam Road branch. Here I must tell a few words about your Kerala Head(Customer Care)Smt. Sheela who is giving me a fantastic,fantabulous,cautious services from the year 1989. Superb service indeed. Also earlier Jerin and now Mr Medrin Fernandes – Assistant Territory Head here gave me superb,timely and earnest service till this moment.

About “CIAZ”-ZXI

This semi sedan vehicle is Superb,Fantastic,Fantabulous & right choice when compared to any other vehicle in this country. Very very smooth noiseless running,super gear shifts,brake,steering and all the more Grand Look. Superb vehicle in all respects.

S. Ramachandran

S. Ramachandran

Edappally
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