Testimonials

Mr Dileep PG

Vadakara

I would like to express my sincere thanks and appreciation to Popular Vehicles & Services Ltd, related to my recent purchase of Maruti Suzuki Car- Celerio.

I am extremely happy to say that the service and support given to me during the whole process of discussion and deal finalization was fantastic !! incomparable to any other dealer.

In fact I have not visited the show room even to see the car before I took it-not even once!! Finalized everything over the phone and net. I just Came to show room and collected the key and car. Everything was perfect – whatever details given to me before was exactly same in real.

My thanks goes to Mrs. Sheela and Mr. Medrin. I have to admit that you have got the most wonderful staff.

I was dealing with Mrs. Sheela for my previous car – for whatever requirement-she is always there with instant solutions and that made me to go for the second car from Popular itself. Now I know Mr.Medrine, I am double sure that my next car purchase also will be from Popular.

It is my pleasure to let you all know that I have seen my friends purchased cars from other dealers – unhappy. I strongly recommend them – go to Popular.

Whoever I spoke to-whether it is accessory sales or service or any staff – I found them all very much customer friendly- ever ready with a polite face.. even the car cleaner.

God bless you all-
God bless Popular.

Best Regards,
CK.BINNU,
Chief Engineer-Consultant Specialist,
Ministry Of Health,
Kuwait.

CK Binnu

വളരെ വൈകി അഭിനന്ദനം അറിയിച്ചതിൽ ഖേദിക്കുന്നു. 03/06/18 ഞായറാഴ്ച ചേർത്തലയിൽ പോപുലരിന്റെ സെന്ററിൽ മാരുതി 800 കാറിൽ എരമല്ലോരിൽ നിന്നും ആലപ്പുഴയ്ക്ക് കുടുംബമായി പോകുന്നവഴിയുണ്ടായ വണ്ടിയുടെ കംപ്ലൈന്റ്റ് പരിശോധിക്കാൻ യാദർശ്ചികമായി സർവീസ് സെന്ററിൽ വരുവാനിടയായി.. തികച്ചും വ്യത്യസ്തമായ ഒരനുഭവമാണുണ്ടായത്. മറ്റൊരിടത്തും ഇതുപോലുള്ള സേവനം എവിടെനിന്നും ലഭിച്ചിട്ടില്ല പ്രേത്യേകമായി പറയുകയാണെങ്കിൽ വളരെ മനോഹരമായ സ്വീകരണവും സഹകരണവുമാണ് ലഭിച്ചത്. സ്ഥാപനത്തിൽ ജോലിയിലുണ്ടായിരുന്ന അനു എന്ന കുട്ടിയുടെ പെരുമാറ്റവും സേവനവും ഏറെ ആകര്ഷണീയമായി നിലനിന്നന്നത് . വളരെ സൗഹൃദ പരമായ പെരുമാറ്റത്തോടൊപ്പം തന്നെ ഞങളെ നല്ല രീതിയിൽ ആ കുട്ടി സത്കരിക്കുകയുമുണ്ടായി എല്ലാവര്ക്കും തനിയെ ചായ ഉണ്ടാക്കി നൽകുകയും ചെയ്തു. ഇന്നുവരെ ഒരിടത്തുനിന്നും അതും ഒരു എക്സിക്യൂട്ടീവിൽ നിന്ന് ഇതുപോലൊരു സേവനം ലഭിച്ചിട്ടില്ല.. പോപുലരിന്റെ സർവീസ് സെന്ററിൽ ആദ്യമായാണ് വരുന്നതും ആദ്യത്തെ അനുഭവം തന്നെ വളരെ ഹൃദയസ്പര്ശമായി എല്ലാവിധ ആശംസകളും നേരുന്നു.

Akhil Prakasan

Cherthala

I was so relieved on 18th Aug night when the on-road service gents at Uppala centre gave me a great saving hand by reactivating the broken power supply to fan, wipers and power windows. We realised the issue only after nearing the NH66 highway when the rain struck us badly and wanted the windscreen wipers and a/c fan to work. My family & I were so scared to continue journey in the bad weather but we badly needed to reach Kannur that night from Ullal where we visited a family member. The car I travelled was my co-brother’s ESTILO wheras I personally use a DZIRE at Kottayam. I showed the issue to 2 electricians & a 3rd party workshop before reaching Uppala but none of them couldn’t identify the issue.

To summarise, as a user/customer of maruthi cars for couple of decades now, this 24hr service that you have programmed is EXEMPLARY and highly value-added. I take this opportunity to express my sincere gratitude to Uppala Popular centre technician & leads who demonstrated a great confidence in troubleshooting, his agility in quick decison making and finally fixing in a very short span with a sincere SMILE of SATISFACTION.

SIMPLY GREAT SERVICE. Please do continue the same and anything beyond.

The value added in this instance is million timesfold for my family for just Rs.500 in a span of 30minutes!

Many thanks & Regards

Joseph James Eluekunnel

Kottayam

My Maruti Insurance policy renewal was handled extremely well. I was able to pay online and policy was processed the same day.
Please convey the team that their efficiency in handling the case was truly world class.

Cherian Thomas

Kottayam

This mail is to let you know about the wonderful service experience i had at Popular Shoranur Maruti service center- especially the exemplary care from Mr.Biju
I have been giving the vehicle for service at this service centre since Mr.Biju joined here,earlier i used to do at Cochin.
I had a Swift Lxi for last 5 years and 6 months back i bought a swift Vxi(O) by exchanging that. I hope you can guess the love i have for the product from this-buying the same model for second time
Looking back at my decision i feel the service experience has contributed equally or more in my purchase decision.
Last 2-3 years i have been consistently doing service at this service center and in each service i find one thing unchanged- the delightful experience during each service
And i give full credit of that Mr.Biju. From the point i make a call to Mr.Biju for the service of my vehicle to the PSF call i receive everything is so systematic and the care towards my vehicle at each point is delightful to watch and experience.
I also work in the same industry and i am the ASM for KTM bikes for Kerala region
I have never seen such a dedicated person who takes care all the minute details of your service. Every time when i take the vehicle delivery i feel Mr.Biju knows my vehicle more than me!

Kudos to him and his team. Persons like him makes your brand stand out

Renny Panicker

Shoranur

Mr. Hassan

Uppala

Ms Sathi P K

Kondotti

Mr Sreenath

Calicut

Mr Jayesh

Mr Nizamudheen

Karassery

Danish Majid

Calicut
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