Evaluator – MTV

Key Task / Activities

  Data Collection

Ø  Collect data from Online Portal like OLX, Face book, Car24, Fiancé Companies, Brokers’ and CRC.

Ø  Assign the generated leads to Tele Marketing Executive.

Ø  Track the customer like, Hot, Warm and Cold.

Ø  Track and follow up all channels data base life cycle.

  Evaluators Management

Ø  Obtain appointment from Tele Marketing Executive and Self.

Ø  Contact the appointment obtain customers and allot to evaluators.

Ø  Track the appointment properly and find any malpractices occurring from evaluators

Ø  Provide in time pricing support and deal closing supports to evaluators.

Ø  Collect the feedback from Evaluators and ensure the life cycle of Data.

Ø  Track and ensure evaluators daily/monthly productivity.

Ø  Reduce the Turnaround Time of evaluation.

  Channel Development

Ø  Collect the feedback from evaluators and develop new business channels and ensure performance.

Ø  Manage and coordinate marketing, advertising and promotional activities for direct sourcing.

Ø  Ensure Channel Partner satisfaction and Payment of Channel Partner Incentives on time.

  Business Acumen

Ø  Coordinate with accounts department and ensure sufficient funds available to run the business.

Ø  Ensure all Customers receiving the fund in a stipulated time period.

Ø  Ensure profitability of branch through Volume and Gross Margin.

Ø  Daily updates of Market trends in used car business like pricing, competition.

Ø  Prepared a Script on the basis of benefits we are offering to customers.

Ø  Ensure 100% Growth on direct Sourcing.

Ø  Communicate the Customer Complaints with Manager and provide a solution.

Ø  Ensure all sourced cars documents and condition is good after inspection.

v  Coordinate with CRC

Ø  Obtain OBD/ Employee referral data details from CRC.

Ø  Prepare a final report of booking v/s conversion.

Salary: 10-12 K